We recommend pleated filters to all customers, as they do a great job protecting your furnace and air conditioning coil. When you use a fibreglass filter, it lets a significant amount of dust through. This dust can then go onto your motors, control boards, or burners and this can cause your equipment to fail. If you have an air conditioner, there is a coil located above the furnace that can become plugged with dust. When this happens, it can stop air from flowing through the coil, causing it to freeze and not work.


This will depend on what type of filter you have currently. If it is a fibreglass filter (strands running across) then you most likely won't have to change it very often, perhaps every 4-6 months. If it is a pleated filter (solid material across) it's possible to have to change them every 1-2 months.

What type of filter should I own?
My equipment is making noises, what should i do?
I have no heat/ac, what should i do?

In order to keep your heating/AC equipment working efficiently and to keep your warranty valid, you must get yearly maintenance. There are safety fail-safes on the equipment that need to be cleaned and checked annually in order for them to work properly. Not to mention with annual check-ups on your equipment, it will reduce the chance it will breakdown when you need it the most.

If you own a boiler and it's making loud noises, chances are it could be the pump that is the cause. If you have a pump with oil ports, make sure you oil them often (2-3 months during the heating season). Use about 8-12 drops on the yoke (closest to the pipe) and 1-3 on any additional ports. If it's an older furnace with a belt-drive motor, it could be that the belt is cracked or loose. In any case in which you are not sure, give us a call at 519-433-0851!

After Hours? Not a problem, call our emergency phone number  519-857-8627

Frequently asked furnace & home heating questions

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The first thing to do is to check and see if the thermostat is currently set to "heat" or "cool" depending on what your needs are. If the system is set to either of those, try changing the batteries on the thermostat* (not all thermostats have batteries). Make sure the breaker or electrical switch for the furnace/AC is set to on and has not been turned off or tripped. Check your filter: it's a quintessential part of your system, and if it is plugged, your system won't work properly. If you have done all of these steps and it will not come on, please give us a call at 519-433-0851!

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